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Independent report confirms JGH’s efficiency and productivity
The Jewish General Hospital (JGH) is conducting itself in a fiscally responsible manner while delivering care of superior quality, despite being faced with a disproportionately high volume of patients, says a report by an independent group of auditors that was released this morning.
The report, prepared under the supervision of Pierre Gabrièle, the former Deputy Minister of Health and Social Services, commends the JGH for its good governance and transparency, particularly the close collaboration between the Board of Directors and Senior Management in meeting patients’ needs while controlling costs.
“The JGH is pleased with the results of the report, and supports the findings that this hospital is one of the most efficient and well managed in Montreal, providing patients with treatment and care of superior quality,” says Dr. Hartley Stern, JGH Executive Director. “The JGH will continue to work together with the Montreal Health and Social Services Agency and will follow up on all areas of improvement to address the issues identified in this report.”
The report’s findings complement and support the recent conclusions of Accreditation Canada and the Canadian Institute for Health Information (CIHI), which have determined that the JGH is one of Canada’s most efficient and best-performing hospitals. Last month, the JGH had the status of its accreditation upgraded to “with exemplary standing” by Accreditation Canada. This top honour is given only to organizations that attain the highest level of performance and demonstrate a strong commitment to ongoing quality improvement. Similarly, in its March 2013 report, the CIHI ranked the JGH number 1 in efficiency among Canadian teaching hospitals when administrative service costs are measured as a proportion of a hospital’s total expenses.
The auditors’ findings were found to be especially noteworthy in light of the fact that a disproportionately large number of JGH patients are elderly and/or have chronic illnesses that entail costly and frequent treatment. Many patients also have no choice but to turn to the JGH for treatment that is not easily available elsewhere.

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June 27, 2013